NexTech Air, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or request heating and air conditioning services.
1. Information We Collect We collect information you provide directly to us when requesting service, scheduling appointments, or contacting us via phone, text, or website forms. This information may include:
- Name
- Service address and phone number
- Email address
- Details regarding your HVAC system or service requests
2. How We Use Your Information We use your information strictly to provide local residential and commercial HVAC services, including:
- Scheduling service appointments and dispatched technicians
- Sending job confirmations, reminders, invoices, and service updates
- Communicating with you regarding your inquiries or customer account
3. Phone & SMS Disclosure (Crucial for Carrier Approval) By providing your phone number to NexTech Air, LLC via phone or web form, you consent to receive calls or text messages regarding your service requests.
- No Mobile Information Sharing: Mobile phone numbers and SMS consent details will not be sold, rented, leased, or shared with third parties/affiliates for marketing or promotional purposes.
- Opt-Out: You may opt out of receiving text communications at any time by replying “STOP” to any text message.
4. Data Protection We implement standard industry security measures to maintain the safety of your personal information. We do not sell or trade your personal data to outside parties.
5. Contact Us If you have questions regarding this Privacy Policy, you may contact us at:
- Business Name: NexTech Air, LLC
- Location: Wake Forest, NC
- Phone: (919) 671-1777